Friday, July 8, 2011

Column V2.7 - Who IS this guy?… 6/4/11

Ok, so I decided to take another detour this week and to top it off, it’s all about my own self-interest. Hey, when you’ve got a bully-pulpit, sometimes ya just gotta use it.
Seriously tho, I am currently working in Shelbyville for a company that’s been around for over 35 years. It’s a nice place – took a little getting used to the looser dress code, and I’m excellent at what I do for them- but it’s not a career (Well, not MY career anyway) AND it’s 37 miles from my house. With gas prices the way they have been, it is really dragging down the ROI of making the trip every day. So I just thought that this week I would put out some information about what I am looking for and what I can do, in the hopes that someone in the Murfreesboro area might have a lead or two on a position that’s closer to home. One of the best resources that job seekers have nowadays is LinkedIn and my profile can be found here: . Here is my LinkedIn Summary: “I have over 25 solid years of service experience within both military settings and industrial organizations which required strong supervisory, technical and organizational skills. I'm a team player with a personal commitment to high ethical standards and a proven track record of recognizing needs, developing solutions and implementing them. My passion is in 'Wowing' my customers by molding a team of experienced electro-mechanical machinery professionals into a cohesive unit that specializes in correct answers, exceeding the customer’s expectations and going the 'extra mile'. I am very analytical, detailed and committed to excellence and I have above average written communication skills. My past Specialties include: Maximum Customer focus; Call center management; Machinery troubleshooting and problem diagnosis; engineering liaison; OSHA, NEC, ANSI requirements for machinery; editing and publishing service newsletters; writing Technical manuals; creating a Brand presence on internet forums; Technical Training classes; emergency response teams; safety consultant & engineering liaison.
As you can see, I’ve worn many different hats during my career. I’ve been a Technical Service (as in woodworking machines, not IT) Specialist that was on the front line; a Technical Support Manager that took care of the department and the Service Center network; a Technical Training instructor; a Quality Assurance Inspector; a newsletter writer/editor and a Training manual creator- just to name a few.
Once upon a time, I had a boss who told me that I ‘shouldn’t be answering direct customer calls because I was the manager’ and I thought ‘Hot Dawg- not more whiney customers to talk to’. Well, years down the road, I have discovered that talking to customers was what made the jobs variable and interesting. I actually enjoy it.
If you have some leads, please send me some contact information and let’s talk.

Send your questions or comments to: and we’ll see what we can do to help you.

No comments: